1. Acceptance of Terms
Welcome to Visiweb Solutions Private Limited ("Visiweb Solutions", "we", "our", or "us"). By accessing or using https://visiwebsolutions.com/, contacting us, requesting a quotation, purchasing a service, or engaging us for any project, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website or services.
2. About Our Services
Visiweb Solutions provides digital technology and development services, which may include:
- Website design and development.
- Mobile application development.
- Website and application redesign.
- Digital marketing services.
- ERP, HRM and CRM development.
- Website maintenance and support.
- E-commerce development.
- Custom software development.
- Other technology and digital solutions agreed with the client.
3. Service Packages and Pricing
Our website may display predefined service packages, prices, features, promotional offers and estimated delivery periods.
Package details, prices, features, timelines and availability may change from time to time without prior notice.
The final scope, price, deliverables, timeline and payment terms for a particular project may be confirmed through a quotation, proposal, invoice, agreement or written communication with the client.
4. Custom Projects
Custom projects may require separate discussions regarding requirements, functionality, design, integrations, technology, hosting, third-party services, delivery timelines and pricing.
Any feature or requirement that is not specifically included in the agreed project scope may be treated as an additional requirement and may involve additional charges or development time.
5. Client Responsibilities
The client is responsible for providing accurate and timely information, content, credentials, approvals and other materials reasonably required to complete the project.
The client agrees to:
- Provide accurate project information.
- Provide legally usable text, images, logos and other content.
- Provide necessary approvals within a reasonable timeframe.
- Provide access to required third-party accounts where applicable.
- Review and approve project deliverables in a timely manner.
- Ensure that supplied content does not violate applicable laws or third-party rights.
6. Project Timeline and Delivery
Delivery timelines may depend on project scope, client communication, content availability, approvals, technical dependencies and third-party services.
Any delivery period displayed on the website or discussed during an enquiry may be an estimated timeframe unless specifically confirmed in writing as a contractual deadline.
7. Payments
Payment terms for a project will be communicated through the applicable quotation, proposal, invoice or agreement.
The client is responsible for making payments according to the agreed schedule.
Delays in payment may result in suspension or delay of development, delivery, support or other services.
8. Changes and Additional Work
Requests that materially change the agreed scope of work may be treated as change requests or additional work.
Additional work may require additional fees and/or an updated delivery timeline depending on the nature of the requested changes.
9. Third-Party Services
Websites and applications may require third-party services, platforms, APIs, hosting providers, plugins, payment gateways, app stores, analytics services, domain registrars or other external services.
Third-party services are generally governed by their own terms, pricing, availability and policies. We are not responsible for interruptions, policy changes, pricing changes or failures caused solely by third-party providers.
10. Domain, Hosting and External Accounts
Where domain registration, hosting or other third-party services are included in a package, the applicable terms and renewal requirements may depend on the relevant provider.
Unless otherwise agreed in writing, third-party renewal fees, premium plugins, paid APIs, licenses and external subscriptions may be charged separately.
11. Intellectual Property
Ownership of source code, designs, graphics, content, licenses, templates, plugins and other project materials will depend on the specific agreement between Visiweb Solutions and the client.
Third-party software, open-source software, plugins, themes, libraries, stock assets and licensed materials remain subject to their respective license terms.
The client must not represent third-party licensed material as independently owned where the applicable license does not permit such use.
12. Client-Supplied Content
The client represents that they have the necessary rights, permissions or licenses to use any content, images, logos, trademarks, documents, videos, text or other materials supplied to us for a project.
The client is responsible for claims arising from unauthorized use of materials supplied by the client.
13. Website Content and Accuracy
We make reasonable efforts to keep information on our website accurate and current. However, service descriptions, package details, prices, availability and other information may change.
Website content should not automatically be interpreted as a binding quotation or contractual commitment unless specifically confirmed by Visiweb Solutions.
14. Service Availability
We may temporarily suspend website access or certain services for maintenance, security updates, technical issues, upgrades or circumstances beyond our reasonable control.
15. Prohibited Use
You agree not to use our website or services for unlawful, fraudulent, abusive or malicious purposes.
This includes, without limitation:
- Attempting unauthorized access to our systems.
- Introducing malware, viruses or harmful code.
- Using our services for illegal activities.
- Infringing intellectual property or privacy rights.
- Misusing enquiry forms or communication channels.
- Attempting to disrupt the operation or security of our website.
16. Warranties and Disclaimers
To the extent permitted by applicable law, our website and information are provided on an "as available" basis.
We do not guarantee that the website, services or third-party integrations will always be uninterrupted, error-free or available in every circumstance.
Specific warranties, service commitments or guarantees, if any, will be governed by the applicable project agreement, proposal, invoice or written terms.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Visiweb Solutions shall not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or services, except where such limitation is prohibited by law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited under applicable law.
18. Termination
Either party may terminate a service or project where permitted under the applicable agreement or where the other party materially breaches the agreed terms.
Upon termination, outstanding payments for completed or committed work may remain payable according to the applicable agreement.
19. Privacy
Your use of our website and submission of personal information is also subject to our Privacy Policy.
Please review our Privacy Policy for information regarding the collection and use of personal data.
20. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, technology or legal requirements.
Updated Terms will be published on this page with a revised "Last Updated" date.
21. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable law, disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant location of Visiweb Solutions Private Limited.