Map the steps people take from their first question to a useful outcome.
User needsBenefits
Complete Source Code
We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
Understand the handover, ownership and materials delivered with your project.

Digital progress.
01 / Complete
The audience
The first step is to identify who relies on this part of the experience and where they currently lose time or clarity. In Complete Source Code, that context helps us choose useful priorities instead of adding features without a clear purpose. We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
Define the opportunity ↗
02 / User needs
The core journey
We use User needs to make the sequence easier to understand, reduce repeated effort and show what should happen next.
User needsWe document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
User needs03 / Clear priorities
The information model
A first release should solve one meaningful problem well. We define the smallest useful scope for Clear priorities, then keep later improvements visible in the roadmap. We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
Shape your roadmap04 / Responsive experience
A useful first release
Language, layout and interaction should feel consistent across screens.
We test Responsive experience with real examples so the product communicates clearly on desktop and mobile.
We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
05 / Connected workflow
The supporting workflow
Bring these points into the project conversation for complete source code.
The business requirement
Consider how Connected workflow fits with the tools and information already in use.
The delivery dependency
We check ownership, data flow and permissions before selecting an integration approach.
The next decision
We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
06 / Quality checks
Trust and quality
Understand the handover, ownership and materials delivered with your project.
- 01
Quality includes more than visual polish.
- 02
We review Quality checks for accessibility, performance, security and the edge cases that could interrupt an important task.
- 03
We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
07 / Visible milestones
08 / Useful measurement

Signals to measure
Choose a small set of signals that show whether the experience is helping. For Useful measurement, useful measures might include completion, response time, enquiry quality or fewer manual steps. We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
09 / Future improvements
Questions to settle
Before build begins, we surface constraints such as content availability, policy, user roles, device needs and external systems. Resolving Future improvements early makes estimates more dependable. We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.
10 / Team handover
A practical next step
At handover, we review how the experience works, what has been delivered and what should happen next. This gives your team a practical way to own Team handover and plan future improvements. We document the agreed deliverables and handover items so you can access the project materials, understand the implementation and plan future work.

YOUR NEXT CHAPTER
Make complete source code work for your business.
Start with the outcome you want. We’ll help you turn it into a clear, practical brief.
